secureloadsSecure Downloads Area Software

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#1 2008-02-12 10:52:05

bamboo
New member
Registered: 2008-02-12
Posts: 5

Suddenly Can No Longer Log in

My install of Secureloads has been working fine.  Then, today, I can no longer login at all.  The login screen simply keeps reappearing after I try click on the login button.  I've even reset the password, without any success.  It doesnt say that my password is incorrect, it just seems to be in a loop.

I've not changed anything at all with the config.  Can anyone help?  It's really very urgent.

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#2 2008-02-12 15:13:35

algis
Administrator
Registered: 2006-01-09
Posts: 718
Website

Re: Suddenly Can No Longer Log in

hello,
please try to edit the main "index.php" file and set the APP_ROOT_WEBPAGE setting to the URL of your installation (by default this line is commented out, i.e. inactive). So finally it will look like this:

define( 'APP_ROOT_WEBPAGE', "http://www.yoursite.com/files/" );

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#3 2008-02-12 15:14:10

algis
Administrator
Registered: 2006-01-09
Posts: 718
Website

Re: Suddenly Can No Longer Log in

if it doesn't help could you please create a temporary FTP access for me?

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#4 2008-02-13 11:53:36

bamboo
New member
Registered: 2008-02-12
Posts: 5

Re: Suddenly Can No Longer Log in

Any news on this please?  I have emailed you the ftp access details.  I have a client who is not happy.

Please advise ASAP.

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#5 2008-02-13 14:57:03

algis
Administrator
Registered: 2006-01-09
Posts: 718
Website

Re: Suddenly Can No Longer Log in

thank you for the FTP access. It seems like the PHP was having problems when saving session files. It was set in your configuration (php.ini setting "session.save_path") that the session files are stored in some folder.

The problem is that this folder is either not writable or not existing at all. I've changed the setting for our software (in the index.php file) and it seems to work now.

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#6 2008-02-13 17:36:41

bamboo
New member
Registered: 2008-02-12
Posts: 5

Re: Suddenly Can No Longer Log in

Many thanks for your help - all now OK

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